First you will need to set the proper settings to allow Windows Explorer to connect to the FTP server:
- Open control panel via your start menu and double click on Internet Options.
- Select the Advanced tab at the top and scroll down to you see Enable FTP folder view (outside of Internet Explorer) and make sure it is Checked.
- Scroll down to Use Passive FTP (for Firewall and DSL modem compatibility.) and make sure it is checked. Click OK to save these settings.