This article gives you some basic step by step instructions on how to get your site up and running. Here are some basic steps to get you going. Navigating to the control panel from the client dashboard 1. After logging into your account from cfdynamics.com click your hosting package under the header 'my services' 2. click the green 'control panel' button. This will take you to the control panel where you manage your website, database, email accounts, etc. To manage your website properties 1. navigate to the control panel and click the 'websites' icon 2. click the website name 3. from there you can manage many thing regarding your website such as 'website pointers', default documents, virtual directories, extensions, MIME types, headers, ColdFusion extensions, SSL NOTE: to be able to add a SSL certificate to your website please check our other 'knowledge base' articles for your type of hosting package and follow those instructions. Add email accounts 1. Navigate to the control panel and then click the 'mail account' icon 2. Click the 'add new' button 3. type the new email account in the box provided then select the domain from the drop down to the right and complete the form to add new accounts. NOTE: to manage email accounts just click the 'mail account' button and click the email account you want to modify/delete. If we are going to manage DNS then you'll need to add the domain in the control panel 1. Navigate to the control panel then click the 'domains' icon 2. click 'add domain' and select the blue 'domain' button 3. type the new domain name in the space provided and leave the boxes check for 'create website' and 'enable DNS'. If you do not want a website created then uncheck that box 4. click the green 'add domain' button Edit DNS zone record 1. navigate to the control panel 2. click the 'domains' icon 3. click the domain name you want to work in 4. click 'edit DNS zone records' button 5. click 'add record' if you want to add a new 'A', TXT, MX, CNAME, etc. record and enter the appropriate information NOTE: to edit a current zone record click the pencil icon to the left and to delete the record click the trash can icon to the right To create a new database 1. navigate to the control panel and click the type of database you want from the icons listed under the 'database' section 2. click the 'create database' button and give the database a name. NOTE: the prefix is necessary when using the database name to connect via DSN, Code, or database management tool. (example: mynewwebsiteDB is the prefix and I name add the additional name 'customers'. So the full database name is 'mynewwebsiteDBcustomers'. Now you click the green 'save' button To create a new database username 1. navigate to the control panel and click the type of database you want from the icons listed under the 'database' section 2. click 'create users' and fill in the username and password. NOTE: the prefix is necessary when using the database username to connect via DSN, Code, or database management tool. (example: mynewwebsiteDBA is the prefix and I name add the additional name 'users'. So the full database name is 'mynewwebsiteDBusers'. To give the user permissions for that database, click the word 'databases' below where you created the new username and put a check in the box for the database. Now you click the green 'save' button To connect directly to a database after you've already successfully connected to the VPN 1. Launch your database application and enter the 'server', 'username', and 'password' from the database you created in the control panel. If you don't know what the server is, click on the database name in the control panel and it will tell you. Once connected you can manage your new database. To connect to the database server using SQL management studio or another management application follow the steps below after you have created your new database and password. Send in a support ticket requesting access to the VPN and we'll get that information to you. DSN request After creating the database/username and password in the control panel. 1. From the dashboard, click 'request forms' from the left side menu. then click the 'DSN request' button and fill out the form and we'll get that created.